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Information

Have a question?

My Order

PERSONALIZED LABELS/STICKERS

I ordered some personalized labels, will I receive a design proof before they are printed?
Yes, we will upload your design proof to our Customer Design Proofs webpage within 1 business day after placing your order. You will then receive an email with a link to your design proof for viewing. If you do not receive the email in your Inbox you should check any Spam folders as occasionally the emails get filtered into there.

I ordered the Kisses stickers but I don't know how many packages of Hershey Kisses to buy?
There are approximately 80 Hershey Kisses per 12oz package, and approximately 50 Hershey Kisses per 227g package.

How many labels are on a sheet?
0.75" (Kisses) - 82 per sheet
1.25" - 28 per sheet
1.5" - 20 per sheet
2" - 12 per sheet
2.5" - 6 per sheet

What if I want to reorder more of the same labels?
That's no problem as we keep all approved design proofs on file. If you need to reorder you can go to our website and place your order and during checkout there is a text box called "Special requests" and in there you can put "reorder of previous design" and then we know to send it straight to printing/shipping and you won't have to go through the design approval again.

Do you offer blank sheets of labels so I can print my own favor labels?
No, we only offer personalized labels. To order blank sheets of labels we recommend Labels By The Sheet.

Are you affiliated with Hershey's?
No, we simply offer a personalized label that is just the right size to fit a Hershey Kiss.

PLANTABLE FAVORS

If I order my plantable favors far in advance how long does the seeded paper last?
The seeded paper has a shelf life of about 2 years as long as it's kept dry and not exposed to heat.

ORDERING AND PAYMENT

I noticed that you are a Canadian company, will you ship to the US?
Absolutely! In fact, a good portion of our orders go to our neighbours to the south. We can also ship internationally.

Since you charge in Canadian Dollars how much will my order be in my local currency?
That will depend on the daily exchange rate set by your credit card company. To get an estimate as to the currency exchange you can visit www.xe.com.

I selected "Interac Email Money Transfer" as my payment during checkout...but it didn't take me to a payment screen, what do I do now?
You can email your Interac payment to info@wuyfavors.com and use "What is my order id?" as your security question and your order id number as your answer. If you do not know how to email your Interac payment you can visit Interac.ca for more information. Please note - this payment option is only available to Canadians.

Do you have a minimum order quantity?
Our plantable favors do require a minimum order quantity, which will be stated in the product description. Our labels/stickers do not have a minimum order quantity

Do you have a printed catalogue?
No. Because we are continually adding new products this website is our only catalogue.

I have a question about ordering that isn't found on the Frequent Questions page?
Please visit our Order Info page for additional information.

I have a question about shipping that isn't found on the Frequent Questions page?
Please visit our Shipping Info page for additional information.