Frequent Questions
Do I have to place my order through the website?
No, you can order by phone 1-866-339-4788, or by
email. We are able to accept Visa and Mastercard by phone. Our business hours are Monday - Friday 9am - 4pm PST.
I noticed that you are a Canadian company, will you ship to the US?
Absolutely! In fact, most of our orders go to our neighbours to the south.
Since you charge in Canadian Dollars how much will my order be in US Dollars?
That will depend on the daily exchange rate set by your credit card company. To get an estimate as to the currency exchange you can visit
www.xe.com .
I selected "Interac Email Money Transfer" as my payment during checkout...but it didn't take me to a payment screen, what do I do now?
You can email your Interac payment to
info@wuyfavors.com and use your Shoppers ID (found on your emailed invoice) as your security question. If you do not know how to email your Interac payment you can visit
www.certapay.com for more information. Please note this payment option is only available to Canadians.
Do you have a minimum order quantity?
Some items do require a minimum order quantity, which will be stated in the product description.
Do you have a printed catalogue?
No. Because we are continually adding new products this website is our only catalogue.
I ordered some personalized labels, will I receive a design proof before they are printed?
Yes, we will upload your design proof to our
Customer Design Proofs webpage within 1 - 2 business days after placing your order. You will then receive an email with a link to your design proof for viewing. If you do not receive the email in your Inbox you should check any Spam folders as occasionally the emails get filtered into there.
I ordered the Kisses stickers but I don't know how many packages of Hershey Kisses to buy?
There are approximately 80 Hershey Kisses per 12oz package, and approximately 50 Hershey Kisses per 227g package.
Do you offer blank sheets of labels so I can print my own favor labels?
No, we only offer personalized labels. To order blank sheets of labels we recommend
Labels By The Sheet .
